Information We Collect

1. Account Information

When you:

  • Download or install our app
  • Create an account
  • Purchase a product from us

We collect and store the following:

  • Personal Details: Name, address, email, phone
  • Biometric Information: Foot scan data, which captures foot geometry
  • Additional Information: Any other details provided during registration or purchase

2. Communications

We retain records of your interactions with us, including:

  • Emails
  • SMS chats
  • Support chats

By providing your phone number, you agree to receive SMS updates about your order status, including scan reminders and delivery notifications.

3. Content

If you upload content from the app to use our services, we:

  • Store the uploaded content
  • Collect data regarding its nature or composition

4. Website Information

We gather analytical data about your website visits, including:

  • Pages viewed
  • Search history
  • Interaction duration

5. Scan Information

When you perform a scan using our app via Apple TrueDepth, the following applies:

  • Photos and recorded data will not be disclosed or shared with third parties

6. HIPAA Notice & Personal Health Information

If you provide individually identifying health information:

  • We will handle it in compliance with HIPAA regulations
  • We will only use or disclose your Protected Health Information (PHI) as authorized by you or permitted by law

For any questions regarding this Privacy Policy, please contact us at:
📧 support@runfast.co